This store is a reliable place to buy merchandise. Our products are thoroughly checked and are guaranteed to be top of the line. And there is no other store out there that could beat us for the price we charge our customers. Because our staffs always prudently check and make sure that the product is free of any defects to ensure the highest quality.
- Methods of payment accepted are : PayPal ( preferred ), PayPal payments are expected within 7 days. By T/T or L/C ( if it's a large order )
- Once merchandise is ordered and payment is received, it will take at least 3 days to be processed. After which it will be mailed or delivered by Express Company. This entire process takes anywhere from 7-10 days, if no delay occurs. Bulk or Special orders that require production time, please allow us at least 10 to 15 days for shipment.
- We only ship internationally by Air for the moment. And it's passed or delivered by global Express Company such as DHL, UPS, Fedex or EMS. We reserve the right to ship the best way available to us.
- Because all price we offered are just FOB terms, shipping charges will be charged by buyer if it's a small order, or else, we can make a detailed negotiation if it's a large order.
- If you're not 100% satisfied with your purchase for some reason, we will gladly refund your money, or exchange the item with equal value if you prefer, excluding shipping. And you must notify us within 3 days of receiving your order, requesting a return. Refunds will be given as soon as we receive the item back. If returning your item(s), you will need to ship it back to us at your expense in the original packaging, in unused, undamaged condition, be accompanied by a copy of your sales receipt, and postmarked within three days of receiving the item. If we don't receive the item(s) within 10 days, only a store credit will be issued. And we're not liable for any damage to your merchandise after you have received it. CUSTOM ORDERS ARE NON-REFUNDABLE.
QUESTIONS: If you have any question or are not sure about the terms, email us before your purchase at TSOU118@YAHOO.COM and we will be happy to assist you in any way we can.